What our Customers say...

Why SERVPRO Testimonials

Joel and his crew came in and were a true pleasure to work with. Joel was extremely kind, professional and knowledgeable. He is a true asset to his team. He was kind to my guests and easy to work with, and I would definitely ask for him specifically if possible.

SERVPRO was very fast to respond (same day). Their employees (Hugo, Carlos, and Jorge) were very conscientious, reliable, thorough, and meticulous in their work. They were professional, friendly and very reassuring. We felt in very good hands during this whole process.

Lucas did an excellent job assessing our situation. He mobilized his crew led by Roberto. I have never been so impressed as I was with the professionalism and courtesy with which Roberto approached our water damage. He was always prompt and even if he showed up early he and his crew would wait and respect the schedule he set up with us. Roberto paid particular attention to our home by covering everything and placing paper on the floors. All work areas were kept very clean and all debris taken away. I thought it was great that Roberto took the time with his crew to make sure they knew what was expected and he would also take the time to educate them not just give instructions. Overall, our experience with SERVPRO of Puyallup was stellar and we would highly recommend Lucas, Roberto and their crew to help with anyone put in a crisis situation with water damage.


SERVPRO Puyallup did some remediation work on my basement and I am very happy with the quality of service, completion time, and price for work completed. I would highly recommend them!

Great people, they treat you like your own family ??

I had water damage in my home. SERVPRO sent a team including Roberto (lead), Dave, and Jacob . They were fantastic. The team was professional, courteous, and a pleasure to deal with. They did a great job for me, called me regularly, and cleaned up everything when they were finished. I highly recommend them and wish that everyone who has worked in my home over the years would have given me the excellent service that these gentlemen did.

I highly recommend SERVPRO for emergency water removal. From start to finish it has been a reassuring experience handled by professional employees. The project manager, Lucas, is extremely knowledgeable and easily communicated the purpose of everything that he was doing in assessing the level of damage. SERVPRO is lucky to have such a talented, personable, employee representing their company. I was also impressed with Zack and Jacob M who were super considerate men and very, very hard workers. They were both on task nonstop from-the minute they arrived until the end of the day. They are valuable employees! Thanks for making this process easier for me!


Jacob Marquez is the best thank you again for all your help.